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Inquiries

Please send us your opinions and requests here.

Inquiry by e-mail

Thank you very much for visiting the Kanefu Mentaiko website.
Please send us your opinions and requests regarding Kanefuku or our website using the form below.

  • Opinions/requests received from you (the “customer”) will be used only for the purposes of communication between the customer and Kanefuku, and not for any other purpose.
  • Depending on the content provided, we may contact the customer by methods other than e-mail or by way of our group's staff.
  • Please understand that we may be unable to reply depending on the content.
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When the customer's personal information is transmitted, it is encrypted by SSL.
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Subject
Name [*]  example: Taro Kanefuku
 E-mail[*]
* Please fill in an address other than cell phone email.
If the address is incorrectly filled in, we may not be able to reply. Please fill out the form correctly.
Postal code
Address
Phone number  
Message

Depending on fixed holidays etc., it may take time to reply. (Reception hours: 9 a.m. - 5 p.m. on weekdays. Closed Saturdays, Sundays, public holidays)

Purpose of using personal information

Personal information such as name, e-mail address, telephone number, etc. provided by the customer is used for the following purposes.

  • To deliver e-mail such as e-mail magazines
  • In case the need arises to contact the customer for some other reason
  • To send catalogs and DM, or to notify about product information we take responsibility for strictly managing all personal information provided.

Inquiries by telephone

Toll Free.0120-813-029

Order reception hours: 9:00 - 21:00 (including Saturdays, Sundays and public holidays)
Inquiry reception hours: 9:00 - 17:00 (closed Saturdays, Sundays and public holidays)

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